Privacy Policy

1. Purposes and information processed

FunSki School processes personal information for lesson enquiries and bookings, instructor assignment, lessons, payment/refund verification, customer support and feedback.

• Customers: Name, contact details, enquiry and order/booking information
• Participants: Name, age, ski/snowboard discipline, experience and skill level, lesson schedule
• Lesson records: Photos, videos and feedback actually processed

Information needed for contracts is processed under Article 15(1)(4) of Korea’s Personal Information Protection Act (PIPA), and statutory records under Article 15(1)(2). We obtain consent where required. We collect no health information and provide no website account registration or payment entry form.

2. Retention periods

Unbooked enquiries

6 months after the enquiry ends

Booked customer enquiries and participant profiles

1 year after the lesson ends

Feedback photos/videos

3 months after delivery to the customer

Promotional photos/reviews

Within the agreed scope and period; removed on withdrawal of consent or when use ends

Contract/cancellation and payment/service provision records

5 years each

Consumer complaints/dispute records

3 years

Statutory display/advertising records

6 months where applicable

Only statutory transaction records are kept separately. The five-year period does not apply to entire conversations or detailed profiles.

Previously collected GA4 user/event data is managed under the existing 14-month setting. Separate retention rules apply to aggregated statistics.

3. Third-party disclosure and outsourced processing

We do not disclose personal information to third parties for unrelated purposes without legal grounds or appropriate consent. Instructors are our employees and use only information needed for lessons.

We outsource the following processing:

• Cloudflare, Inc.: Static website hosting, content delivery and security
• Google LLC: Processing of retained historical GA4 data

The relevant platform’s privacy policy also applies when using KakaoTalk, Naver TalkTalk or Naver SmartStore.

4. Website access information and cookies

Cloudflare processes IP addresses and web request information to provide and secure the website. Security cookies may be used; you can restrict or delete them through your browser settings.

New collection through GA4 has stopped. Cloudflare Web Analytics is automatically inserted to measure page views, referral sources, access country, browser and device/operating system information, and loading performance, without analytics cookies or persistent visitor identifiers.

5. Deletion and security

We delete information without delay when its retention period ends or its purpose is fulfilled, except for legally retained records. Electronic records are erased to prevent recovery; paper records are shredded or otherwise securely destroyed. Access is limited to personnel who need it, and accounts and devices are protected.

6. Your rights and privacy officer

Individuals and legal representatives may use the phone/email below to request access, correction/deletion, suspension of processing or withdrawal of consent. We verify identity/authority as necessary and follow legal procedures. If statutory retention or other legal grounds restrict a request, we explain why.

For children under 14, we obtain and verify a legal representative’s consent where required.

• Privacy officer: Jeong Jae-chan (정재찬)
• Phone: +82-10-4125-3968
• Email: info@funski.kr

7. Effective date and changes

This policy takes effect on October 13, 2026. Changes and their effective dates will be announced on the website.